Air, Water & Ice LLC is in its 31st year as an industry leader in the design and production of high quality, water purification equipment. We provide the best warranty in the industry; a lifetime parts replacement guarantee! Perhaps best, is our satisfaction guarantee. Use the equipment for thirty days and if you are not satisfied we will arrange a pick up by UPS and return a full refund. Our units are assembled and stocked in our 3,200 square facility. We are not drop shippers.

CUSTOMER SERVICE:

Full 30 day trial period. If dissatisfied, we will refund the cost and arrange for return shipment. There is no insurance to buy nor claim forms to submit.. Life time parts warranty. For the lifetime of original ownership and normal use, we will replace any failed parts free of charge. Of course, consumables such as membranes and filters are not covered. If your shipment arrives damaged or broken, we will correct the problem quickly.

COMMUNICATIONS:

We are open Monday – Friday from 9AM to 4PM East Coast Time. E-Mail is preferred for inquiries. We review e-mails Monday – Saturday several times each day. Our e-mail address is sales@airwaterice.com,. Please include your telephone number in your e-mail. Our telephone number is 772-461-0256. Feel free to leave a message if we are unable to answer.

30 DAY UNCONDITIONAL, MONEY BACK GUARANTEE .... LIFETIME PARTS REPLACEMENT